Terms of Service

1. Acceptance of Terms

By accessing and using the Apex Spindle Tools website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Apex Spindle Tools provides precision CNC tooling products and services, including but not limited to:

• ER collets and tool holding systems
• CNC cutting tools and end mills
• Technical specifications and CAD downloads
• B2B services and corporate accounts
• Technical support and consultation
• Online ordering and e-commerce services

3. User Accounts and Registration

To access certain features of our service, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

4. Product Information and Specifications

While we strive to provide accurate product information and specifications:

• Product specifications are subject to change without notice
• Images and descriptions are for reference purposes
• Actual products may vary slightly from images shown
• Technical specifications should be verified before use
• We are not liable for errors in product information

5. Ordering and Payment

By placing an order, you agree to:

• Provide accurate billing and shipping information
• Pay all charges at the prices in effect at the time of order
• Authorize us to charge your payment method
• Accept delivery of products at the specified address
• Comply with all applicable laws and regulations

All prices are subject to change without notice. We reserve the right to refuse or cancel orders at our discretion.

6. Shipping and Delivery

Shipping terms and conditions:

• Delivery times are estimates and not guaranteed
• Risk of loss transfers to buyer upon delivery
• Buyer is responsible for customs duties and taxes
• We are not liable for delays beyond our control
• Signature may be required for high-value shipments

7. Returns and Refunds

Our return policy is subject to the following conditions:

• Returns must be initiated within 30 days of delivery
• Products must be unused and in original packaging
• Custom or special-order items are non-returnable
• Return shipping costs are the responsibility of the buyer
• Refunds will be processed within 14 business days

8. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Technical specifications and CAD files
• Software and website design
• Trademarks and brand names

Are the property of Apex Spindle Tools and are protected by copyright and other intellectual property laws.

9. Limitation of Liability

Apex Spindle Tools shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or business opportunities
• Equipment damage or production delays
• Personal injury or property damage
• Data loss or system failures

Our total liability shall not exceed the amount paid for the specific product or service.

10. Warranty and Disclaimers

Products are warranted to be free from defects in materials and workmanship under normal use. This warranty:

• Does not cover damage from misuse or improper handling
• Does not cover normal wear and tear
• Is limited to repair or replacement of defective products
• Excludes consequential damages

We disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.

11. Prohibited Uses

You agree not to use our services for any unlawful purpose or to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website

12. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, with or without notice. Upon termination:

• Your right to use our services ceases immediately
• We may delete your account and data
• Provisions that should survive termination remain in effect

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

15. Legal Information

16. Contact Information

If you have any questions about these Terms of Service, please contact us: